bupa Case study




Bupa is a national healthcare group offering aged care, health services and health insurance while also contributing to health research and community programs. Bupa manages the Department of Veterans’ Affairs (DVA) Coordinated Veterans’ Care (CVC) program, which aims to provide eligible veterans with enhanced coordination of services led by their General Practitioner (GP). Revium was enlisted to provide a one-stop-shop solution for a new GP Information Portal, titled ‘GP Toolbox’, through user experience, website development, design and hosting. The solution devised by Revium provided Bupa with a high quality, design optimised, and seamless customer experience across all devices that met the contractual obligations of Bupa to the DVA. With powerful capability and flexibility in the functional elements of the GP Toolbox, this allowed Bupa to extend and grow the features over time to continue to provide improved services to their customers.

Key services Revium provided to Bupa include:

  • User Experience Design

  • Website Development

  • Hosting

  • Content Management System Implementation


The Agency: